We do not ship small orders. Except with respect to seeds the
minimum quantity we will ship will fit a so-called "Junior
Jumbo" carton of DHL. It will fit approx. 10 medium-sized
rhizomes.
Method of Shipping:
We use the fastest and most economical route. We understand speed
of shipment is of the essence considering the perishable nature
of the goods.
We use DHL (and sometimes EMS) for smaller shipments and airfreight
for larger orders (100 kilo's or more).
Shipping Risks:
We aim to supply plant materials and seeds that are of the highest
quality. Our packaging provides the best possible environment
for those plants and seeds to maintain their condition at the
time of shipment. The plants or seeds are shipped in the fastest
and most economical way.
However, plants and seeds are perishable. Once the plants or
seeds are shipped they become the responsibility and the risk
of the customer.
For example, delays etc. occurring during shipment or at destination
and causing damage to the plants or seeds are not the seller's
responsibility.
Complaints concerning the quality of the plants or seeds must
be reported to us in writing within 24 hours of arrival of the
shipment at the destination. Please provided specifics and photographs.
Import Regulations/ CITES:
Before we ship it is the responsibility of the customer to inform
us of the specific import requirements of his/her country. Phyto-sanitary
certificates will be applied for on the basis of information supplied
by the customer.
If an import permit is required we need to receive a copy of
such permit at least one week before the scheduled shipment date.
If plant materials are subject to CITES we will apply for a CITES
permit.
Costs of Phyto-sanitary certificate and CITES permit are charged
to the customer.
Payment:
Payment is to be made in advance of shipment by wire transfer
or credit card. You can download a credit card authorization form
from our website.
Our bank account details (for wire transfers) are:
PLANT GROUP CO., LTD.
BANGKOK BANK
ACC. # 531-0-51966-4
KAD SUAN KAEW BRANCH
SWIFT CODE : BKKBTHBK
Tel: (6653) 225-465
Order Confirmation:
Order will not be shipped until an order confirmation in writing
has been received providing the customer's name, address (no P.O.
Box please!) and telephone number.
Plant Group Co., Ltd
2 Nakornping Condominium Juristic
Rajchaphrunk rd., A. Muang, Chiang Mai, 50300
Thailand
Tel: (6653) 404-376
Fax: (66-53) 404-377
Cell: (66-81) 724-0771
Email: Click Here
Website: www.plant-group.com
